Store onboarding
Store connection and setup
Connect the store computer, prepare the POS, and get Advantage ready to collect register data.
Establish the connection
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Understand when a store computer needs a direct connection to a supported Verifone Commander or Gilbarco Passport POS.
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Test the exact standard Verifone Commander or Gilbarco Passport endpoint from the Windows computer that will run Advantage.
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Gather the Windows computer, Ethernet equipment, and provider-approved network facts needed for a stable POS connection.
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Locate and document the managed network equipment before connecting the store computer to an approved backoffice port.
Connect through your MNSP
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Prepare a provider-approved Cybera backoffice connection and validate only the exact supported POS endpoint.
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Prepare a provider-approved Hughes backoffice connection without guessing ports or store-specific network values.
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Prepare a provider-approved Fortinet connection while keeping site-specific Windows configuration in a guarded support flow.
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Coordinate an Acumera backoffice connection with provider-issued facts and a scheduled interruption window when required.
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Prepare a Mako-managed physical connection and reserve site-specific Windows networking for guarded support automation.
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Identify the PDI-managed Cradlepoint or Meraki model and prepare only the provider-approved backoffice connection.
Configure the POS
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Prepare a Commander-served Verifone site with a validated, least-privilege credential for the Advantage Agent.
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Confirm Passport's recurring XML exports and collect the register facts Advantage needs for accurate onboarding.
Install Advantage
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Install and verify the Advantage Agent and Shift Console during an attended store onboarding appointment.
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Prevent sleep from pausing the Advantage Agent while allowing the display and user session to behave normally.